Know the Score and Get More out of your Membership.

As part of our commitment to adhere to the highest standards of customer service and achieve our goal of 100% customer satisfaction, we want to ensure that you fully understand your membership and all the benefits that go along with it.


Membership

What is 3scores.com?

A comprehensive credit reporting, management, and protection service, 3scores.com provides members with instant, unlimited access to their official credit score, as well as 24/7 monitoring and automatic email alerts at all 3 credit bureaus: TransUnion, Experian and Equifax. 3scores.com members enjoy the ease and convenience of being able to access and review their credit information anytime they need to. What's more, members are kept up-to-date about their credit status because they are alerted via email whenever there's a critical change to their credit information at any of the three credit bureaus.

In addition, members have access to a variety of other benefits, including a Credit Fraud Consultation service, 24/7 Roadside Assistance, and our popular My-Rewards program.

What's included with my membership?

As a member of 3scores.com, you'll receive:

  • Unlimited, online access to your official credit score from the Experian Credit bureau
  • Credit alerts delivered to your inbox whenever there's a sudden change or suspicious activity that can alter your credit status at any of the 3 national credit bureaus: TransUnion, Experian and Equifax.
  • Unlimited, toll-free access to our Credit Customer Service team
  • Credit Fraud Consultation service, provided by a team of licensed specialists who know how to undo the damage done by credit fraud and are available to answer your questions and guide you through the process of restoring your credit.
  • My-Rewards program that save members money with exclusive access to free products, coupons and more.
  • 24/7 Roadside Assistance

Is there a trial membership period? How does it work?

You may have a trial membership period during which you can use all of the program benefits as much as you'd like, without cost or obligation. If you decide the service isn't the easiest, most effective way to manage and protect your credit, simply call to cancel before the end of the trial period and you won't be charged a membership fee. If you choose to continue to take advantage of your member-only benefits after the trial period, the membership fee will automatically be charged to the credit or debit you used to enroll in the program. You will not be charged until your free trial period has elapsed.

What are My-Rewards?

My-Rewards is a program created exclusively to give members significant savings on a wide variety of products and services. Money-saving benefits include 24/7 roadside assistance, discounted theme park and movie tickets, free magazine subscriptions, and more.

What does Roadside Assistance cover?

Roadside assistance includes world-class customer service for vehicle towing up to $100 per claim, fuel delivery, jump start, winching, tire change, and lock-out.


Account

I signed up for an account, how do I get started?

You will be automatically directed to our member portal once you have successfully completed the enrollment process. From the member dashboard, you can easily navigate between the different benefits including your credit report, score, and alerts. You will also receive a welcome e-mail that contains your log in credentials and other important information about your membership.

I never received a welcome e-mail, what should I do?

You will be sent a welcome e-mail within 24 hours of enrollment. If you have not received your e-mail in that time frame, be sure to check your spam folder. You should also add noreply@3scores.com to ensure prompt delivery. Should you still not receive your welcome e-mail, please contact us at the customer service number referenced above.

What does 3scores.com mean?

We use "3scores.com" as a billing descriptor for transactions related to our credit services.


Security

What is your Privacy Policy?

Click here to read our Privacy and Security Policy.

Is 3scores.com secure?

We realize that the information you provide is extremely sensitive and we use the utmost security measures to protect your data. Our website is encrypted using 128-bit SSL (secure sockets layer) technology.


Credit Inquiries

Will viewing my credit scores lower them?

No, your credit score is only lowered when a third party like a bank or lender checks it – not when you check it yourself. Contrary to popular belief, you can check your own credit as often as you like with no risk of impacting it negatively. Known as a "soft inquiry", accessing your own credit information is a harmless and smart way to ensure your credit score is as high as it should be.

What is a "hard inquiry"?

An example of a "hard inquiry" is when a lender reviews your credit as part of an application. Too many hard inquiries from lenders, insurers, employers and other third parties are a red flag that you are overextending yourself, and could have serious consequences for your credit score. Credit monitoring and alerts keep you informed whenever hard inquiries made on your credit files at any of the three credit bureaus.


© 2021 3scores.com All Rights Reserved. Privacy Policy | Terms of Service

3 Scores, LLC is the proud owner of this website. 445 Dexter Avenue Suite 4050 Montgomery, AL 36104

Important Information: The credit score(s) you receive from us may not be the same scores used by lenders or other commercial users for credit decisions. There are various types of credit scores, and lenders may use a different type of credit score to make lending decisions than the ones being offered.

Under federal law you have the right to receive a Credit Report from each of the three nationwide consumer reporting agencies once every 12 months. A Credit Score is not included.

After verification of your identity, your scores are available for immediate online delivery securely. Please note that the score you receive may not be the one your lender uses. Scores shown are for illustrative purposes only.

3scores.com provides you with the tools you need to access and monitor your financial profile through the program's credit reporting and monthly monitoring benefits. 3scores.com Credit Monitoring and its benefit providers are not credit repair service providers and do not receive fees for such services, nor are they credit clinics, credit repair or credit services organizations or businesses. Credit information is provided either by Transunion® and TransUnion Interactive, Inc. or Experian and CSIdentity Corporation.

All product and company names and trademarks mentioned herein are the property of their respective owners.